The second-hand marketplace Shoppers Share Anger Over Size Modifications
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to review their products and update the measurements by hand if necessary, causing user dissatisfaction.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update to its shipping options after backlash from users.
